The OSInteg
TERMS OF SERVICE
Terms of Service (TOS) [Jan 1, 2008]
THIS AGREEMENT BETWEEN The OSInteg and you where “you” is
referred to as (“Account Holders "Users", “Members”, “Customers”,
or “Subscribers”)
WHEREAS The OSInteg agrees to furnish
IT - internet based services associated with web sites, web
hosting, and domain registration to the User.
Use of The OSInteg Service constitutes acceptance and agreement
to The OSInteg's policies are subject to the terms above
and as follows:
Content:
At The OSInteg, we strongly prohibit the use of any our service
for any illegal activities.
Although we are a global web hosting service provider,
all our subscribers must be in accordance with U.S. Federal,
State and local laws. Ultimately you, the customer, are solely
responsible for the content stored on your The OSInteg account.
User shall not include content, or internet links to content
on the Site that contain, promote or involve any of the following.
Examples include but are not limited to:
1. Any copyright, patent, trademark, or other intellectual
property right.
2. Child Pornography
3. Hate content
4. Threatening, racial, or otherwise abusive content.
5. Any and all content inciting, instructing, or promoting
illegal activities.
6. Fraud, MLM (Multi-Level Marketing), Pyramid schemes,
or any other activities deemed to be fraudulent.
7. Hacking/Phreaking, warez, cracks, spam software or any
material that contains a virus or any other harmful code.
Payment:
Establishment of service is reliant upon receipt by the Company
of payment of affirmed charges. Following payments are
due on the anniversary date of the month for that month's
service.
Payments and Fees:
Accounts that reach 7 days past due will be suspended. Accounts
that are not collectable by The OSInteg may be turned over
to an outside collection agency for collection. If you
desire to cancel your account, please follow the proper
procedure to do this as outlined in this TOS.
Failure to Pay:
The Company may temporarily deny service or terminate this
Agreement upon the failure of Subscriber to pay charges
when due. Such termination or denial will not relieve Subscriber
of responsibility for the payment of all accrued charges,
plus reasonable interest and any collection fees.
Account Cancellation:
Requests for canceling accounts may be made in writing or
through the helpdesk system.
The OSInteg’s preferred method of cancellation is via
the helpdesk of your The OSInteg account. Please log into
the helpdesk and you can request to have your account cancelled.
Disclosure to Law Enforcement:
At The OSInteg, we specifically forbid the use of our service
for any unlawful activities. Therefore, User agrees that
the Company may reveal any and all subscriber information
including assigned IP numbers, account history, account
use, etc. to any law enforcement agent who makes a written
request without further consent or notification to the
Subscriber. In addition The OSInteg shall have the right
to terminate all service set forth in this Agreement.
Support Boundaries:
The OSInteg, provides technical support to our
subscribers and our staff is limited to our area of expertise.
The following are our guidelines when providing support:
- The OSInteg does not offer tech support for application
specific issues such as cgi programming, html or any
other such issue.
- The OSInteg does not provide technical support for YOUR
customers. If you can email, we encourage you to email
support@theOSInteg.com for assistance.
SPAM and Unsolicited Commercial Email (UCE):
The OSInteg takes a zero tolerance approach to the sending
of Unsolicited Commercial Email (UCE) or SPAM over our
network. Very simply this means that customers of The OSInteg
may not use or permit others to use our network to transact
in UCE. Customers of The OSInteg may not host, or permit
hosting of, sites or information that is advertised by
UCE from other networks. Violations of this policy carry
severe penalties, including termination of service.
Violation of The OSInteg's SPAM policy will result in severe
penalties. Upon notification of an alleged violation of our
SPAM policy, The OSInteg will initiate an immediate investigation
(within 48 hours of notification). During the investigation,
The OSInteg may restrict customer access to the network to
prevent further violations. If a customer is found to be
in violation of our SPAM policy, The OSInteg may, at its
sole discretion, restrict, suspend or terminate customer's
account. Further, The OSInteg reserves the right to pursue
civil remedies for any costs associated with the investigation
of a substantiated policy violation. The OSInteg will notify
law enforcement officials if the violation is believed to
be a criminal offense.
As our Customers are ultimately responsible for the actions
of their clients over the The OSInteg network, it is advisable
that customers develop a similar, or stricter, policy for
their clients.
Network
Bandwidth and Disk Usage:
Customer agrees that bandwidth and disk usage shall not exceed
the number of megabytes per month for the Services ordered
by Customer on the Order Form (the "Agreed Usage").
The OSInteg will monitor Customer's bandwidth and disk
usage. The OSInteg shall have the right to take corrective
action if Customer's bandwidth or disk usage exceeds the
Agreed Usage. Such corrective action may include the assessment
of additional charges, disconnection or discontinuance
of any and all Services, or termination of this Agreement,
which actions may be taken is in The OSInteg's sole and
absolute discretion. If The OSInteg takes any corrective
action under this section, Customer shall not be entitled
to a refund of any fees paid in advance prior to such action.
In the event that a customer exceeds the included allocation,
osinteg may, at its sole discretion, collect a deposit,
in an amount determined by The OSInteg, against customer's
credit card on file with The OSInteg.
System and Network Security:
Users are prohibited from violating or attempting to violate
the security of The OSInteg Network. Violations of
system or network security may result in civil or criminal
liability. osinteg will investigate occurrences, which
may involve such violations and may involve, and cooperate
with, law enforcement authorities in prosecuting Users
who are involved in such violations. These violations include,
without limitation:
Accessing data not intended for such User or logging into
a server or account, which such User is not authorized to
access.
Attempting to probe, scan or test the vulnerability of
a system or network or to breach security or authentication
measures without proper authorization.
Attempting to interfere with service to any user, host
or network, including, without limitation, via means of overloading, "flooding", "mail
bombing" or "crashing".
Forging any TCP/IP packet header or any part of the header
information in any e-mail or newsgroup posting.
Taking any action in order to obtain services to which
such User is not entitled.
Notification of Violation:
The OSInteg is under no duty to look at each customer's
or user's activities to determine if a violation of the TOS
has occurred, nor do we assume any responsibility through
our TOS to monitor or police Internet-related activities.
Miscellaneous Provisions:
You must provide us with, and keep current, good contact
information for you. E-mail, fax, and telephone contacts
are used, in that order of preference.
The OSInteg takes no responsibility for any material input
by others and not posted to the The OSInteg Network by The OSInteg.
The OSInteg is not responsible for the content of any other
web sites linked to the The OSInteg Network; links are provided
as Internet navigation tools only. The OSInteg disclaims
any responsibility for any such inappropriate use and any
liability to any person or party for any other person or
party's violation of this policy.
The OSInteg is not responsible for any damages your business
may suffer. osinteg does not make implied or written
warranties for any of our services. The OSInteg denies any
warranty or merchantability for a specific purpose. This
includes loss of data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions caused
by The OSInteg.
It is absolutely forbidden to IRC servers on. Accounts
found hosting this material will be subject to immediate
cancellation without refund.
REFUNDS AND GUARANTEES
Money back guarantee on all our web hosting plans and packages:
To prove to you how confident we are in our services, we
will offer you a 30 day money back guarantee on web hosting
plans and packages. Domain name registration and transfers
are non-refundable. If for any reason you are not completely
satisfied with our services and cancel your account within
the initial 30 days from the initial order date of your account
we will refund you all your money (excluding any setup fees).
Refunds may take up to two weeks to process.
Please note:
The OSInteg will not issue refunds to users who have their
account terminated by The OSInteg, for breach of our terms
of service. Refunds will not be made to users who exceed
their allocated bandwidth limit. Accounts that are renewed
for additional terms are also not subject to our money
back guarantees.
99.5% uptime guarantee:
If for any reason (except for scheduled downtimes) our network
or servers are down for longer than 0.5% in any month,
you can request a 20% discount for your following month's
services. For clients paying yearly, the equivalent to
20% of a monthly payment will be deducted off the next
payment.
Responsibility for Content:
You, as The OSInteg's customer, are solely responsible for
the content stored on and served by your The OSInteg server.
All provisions of this contract are subject to the TOS
(Terms of Service) of osinteg and AUP (Acceptable Use
Policy). The AUP may be changed from time to time at the
discretion of the Company. Subscriber understands that change
to the AUP by the Company shall not be grounds for early
contract termination or non-payment. |